GSPro Frequently Asked Questions

Find answers to common questions about GSPro golf simulator software, setup, gameplay, and troubleshooting.

Official GSPro Knowledge Base

Complete documentation and guides

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🎯

Getting Started

New to GSPro? Start here for setup and basics

💻

System Requirements

Hardware specs and performance optimization

📡

Launch Monitors & Hardware

Device setup, connectivity, and compatibility

⛳

Courses & Content

Course installation, updates, and custom content

🎮

Gameplay & Features

Game modes, settings, and controls

🌐

Online Play & Multiplayer

Tournaments, matchmaking, and GSPro Connect

🔧

Troubleshooting

Common issues, errors, and fixes

👤

Account & Support

Licensing, technical support, and account help

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GSPro Frequently Asked Questions

Getting Started

What is GSPro?

How do I purchase and activate GSPro?

Do I need a launch monitor to use GSPro?

How do I install courses?

Can I play offline?

System Requirements

What are the minimum PC requirements?

What PC specs do I need for 1080p gameplay?

Can I run GSPro in 4K Ultra?

Does GSPro work on Mac?

What graphics settings should I use?

How much storage do I need for courses?

Can I use a laptop?

Launch Monitors & Hardware

Which launch monitors are compatible?

How do I connect my launch monitor?

How do I connect my Garmin R10?

I'm having trouble connecting my Rapsodo MLM2Pro

My launch monitor isn't connecting. What should I check?

Do I need a hitting mat and net?

Can I use multiple monitors/projectors?

Courses & Content

How many courses are available?

Can I play famous courses like Augusta National?

Can I create custom courses?

How do I update courses?

Where are course files stored?

Gameplay & Features

What game modes are available?

What is Ghost Play?

How does putting work?

Can I adjust difficulty?

How do I use the shot tracer?

What are Data Tiles?

What's the difference between Local Match and Online Match?

What player settings can I customize?

Can I adjust the graphics settings?

Are there keyboard shortcuts?

Online Play & Multiplayer

How do I join a tournament?

What is GSPro Connect?

Can I play with friends online?

How does online multiplayer work?

How do handicaps work?

Are there leagues or seasons?

Troubleshooting

GSPro won't launch or crashes at startup. What do I do?

GSPro is running slowly or stuttering

My shots are registering incorrectly. How do I fix this?

I'm getting poor FPS/stuttering. How do I improve performance?

Courses won't download or install. What's wrong?

My antivirus is blocking GSPro

How do I change DNS settings?

How do I clear GSPro Connect settings?

How do I update my graphics drivers?

How do I report bugs?

Audio isn't working. How do I fix it?

Account & Support

How much does GSPro cost?

Can I share my account?

How do I cancel my subscription?

I forgot my password. How do I reset it?

Can I transfer my license to another PC?

Where can I get help with GSPro?

How do I provide log files for support?

Can GSPro support access my PC remotely?

Can I join the public beta?

Still need help?